CULTURE MATTERS!

The culture of an organisation is so important. How do you move on from saying the words to actually making the cultural change?

Culture is 'how we do things around here' and to really impact on culture you must:

• Communicate, Communicate, Communicate: communicate passionately and personally to ensure that everyone understands the new cultural values and how they are aligned to your strategic direction.
• Organise, Organise, Organise: develop interactive events through where everyone can engage directly with the substance of the cultural change and understand how their role in this will support your future success
• Learning Leadership, Learning Leadership, Learning Leadership: establish a leadership programme where everyone can measure their actions and behaviours against those expected in the new culture.
• Provide Feedback, Provide Feedback, Provide Feedback: change reward and performance measurement systems to encourage the demonstration of new shared values.
• Manage, Manage, Manage: revise management processes so that recruitment, induction, development and evaluation practices incorporate the new shared values.
• Create Beautiful Systems, Create Beautiful Systems, Create Beautiful Systems: adjust systems, processes and procedures to reinforce the new culture.