"Whether they burst with excitement or simmer quietly, when you are in the presence of enthusiastic people, you feel happier and more excited about your life, perhaps you even feel inspired."
How do we create a culture of excellence? A culture where everyone goes the extra mile to achieve that bit of magic. A culture where everyone cares about the business and everyone feels a sense of ownership. A culture where everyone is trusted, empowered, valued and respected for the unique contribution they make. A culture that is rooted in developing those unique talents alongside core skills, character and higher level skills.
It's an interesting question and one I have been wrestling with for the last twenty odd years and at the heart of every successful organisation is a cultural change programme. We used brilliant programmes like 'Investment in Excellence' and 'STEPS' in Leeds to release the magic and the potential in Education Leeds, in challenging schools and in some of the hardest to reach communities. What that work showed me, personally and professionally, was that the keys to success; learning leadership, beautiful systems and intelligent accountability, are underpinned, scaffolded and developed by the culture of organisations, communities and families.
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Chris